Work Experience

Sheng Li Telecom Pvt. Ltd., Pune.

VOIP NOC Engineer(Mar 2015- Apr 2016)

Skills: Call Routing · Network Operations Center (NOC) · Voice Networks · Voice over IP (VoIP).

Tata Communications Ltd., Pune

Sr. VOIP NOC Engineer (Apr 2016- May 2019)

Skills: Call Routing · Network Operations Center (NOC) · Voice Networks · Ribbon SBC · SIP Trunking · Voice over IP (VoIP).

Vodafone shared Services Ltd., Pune.

Assistant Manager in IVC Team ( May 2019 - Nov 2020)

Skills: Call Routing · Network Operations Center (NOC) · Telephony · Microsoft Teams · Voice Networks · Ribbon SBC · SIP Trunking · Voice over IP (VoIP).

Tata Communications Ltd., Pune

Assistant Manager (Nov 2020 - Apr 2022)

Skills: Ribbon · Call Routing · Network Operations Center (NOC) · Telephony · AudioCodes OVOC · Microsoft Teams · Voice Networks · AudioCodes SBC · Ribbon SBC · SIP Trunking · Voice over IP (VoIP) · VoIP · Session Initiation Protocol (SIP) · Sonus · Enterprise Voice.

BT e-Serv (India) Pvt. Ltd. (British Telecom), Bangalore.

Delivery, Operations & Support Specialist ( March 2022 to till date)

Skills: Call Routing · AZ-900 · Ericsson Media Gateways · Perimeta SBC · Genband Q21 SBC · Policy Based Routing · Network Operations Center (NOC) · Telephony · AudioCodes OVOC · Microsoft Teams · Voice Networks · AudioCodes SBC · Ribbon SBC · SIP Trunking · Voice over IP (VoIP).